Questions about Tickets
Because individual venues handle accessible seating in different ways, we don’t have a standard process for handling accessible seating requests. Sometimes ...
Wed, 29 Apr, 2020 at 4:10 PM
It is possible that the tickets you are viewing are not on sale yet or the tickets are sold out. The sale start time will be clearly listed on the product p...
Wed, 29 Apr, 2020 at 4:10 PM
No. Ticket orders on JesseCook.com are assigned on a first-come, first-served basis. This means the best seats in the house are generally assigned to the fi...
Wed, 29 Apr, 2020 at 4:10 PM
The exact seat location will be sent to you via email within two-three weeks of your ticket purchase. Seats are assigned on a first-come, first-serve basis....
Wed, 29 Apr, 2020 at 4:10 PM
Tickets will either be mailed or will need to be picked up, usually on the day of the show, from the venue. How you will receive your tickets will be clearl...
Wed, 29 Apr, 2020 at 4:11 PM
This means that your tickets will need to be picked up in person at the venue. These tickets are to be picked up at the venue on THE DAY OF THE SHOW ONLY. Y...
Wed, 29 Apr, 2020 at 4:11 PM
There are several reasons why we might change from mailing the tickets to you to having you pick them up at the venue. The most common reason is that there ...
Wed, 29 Apr, 2020 at 4:11 PM
JesseCook.com covers all costs associated with delivering your tickets to you.
Wed, 29 Apr, 2020 at 4:11 PM
If your tickets were supposed to be mailed and you have not received them two weeks prior to show date, please email [email protected] for assistance an...
Wed, 29 Apr, 2020 at 4:11 PM
No, unfortunately we are unable to accommodate ticket refunds.
Wed, 29 Apr, 2020 at 4:11 PM